Exchanges and Returns

EXCHANGE

Need a different size? No problem!

Queenie and The King will happily exchange your item at no cost for a different size in the same item, if availability allows. Exchanges will be accepted up to ten (10) days from delivery, at which point all sales will be final. (If you're wanting a different item entirely, that's okay too! You'll just need to do a return; please see below!)

To request an exchange, please email the shop at info@queenieandtheking.com. Items must be received in unused condition.

 

RETURNS

Returns will be accepted for shop credit only.  The request must be submitted within three (3) days of receiving your item, and must be returned in unused condition. Your shop credit will be sent as a virtual gift card to the email used at checkout, for the amount paid minus shipping.

 

CANCELLATIONS

QATK will honor cancellations for up to 24 hours after purchase. To request a cancellation, please email the shop at info@queenieandtheking.com.

 

PRICING

Pricing is final on all transactions. Discount codes and gift cards cannot be applied after checkout, and shipping cannot be combined with other orders.  

 

 

By purchasing from Queenie and The King, you understand and accept these policies in full.